You can ask us at any time to delete your Parking Royal account and the personal data attached to it.
How to request deletion
Send an email to contact@parking-royal.com from the email address on your account, with the subject Delete my account.
Writing from the account's own address is how we confirm the request is yours. If you no longer have access to it, say so in your message and we will ask you for another form of proof.
How long it takes
Requests are handled within 30 days. You receive an email confirming the deletion once it is done.
If you have a booking still to come
We cannot delete an account while a booking is in progress or still ahead: your contact details, your flight and your vehicle information are what allow us to deliver the service.
Cancel the booking first from your account, or wait until the stay has finished, then send your request again.
What is deleted
- your account and password
- your name, email address and telephone number
- your vehicle details, including registration plates
- flight numbers and the dates of your stays
- your saved preferences
What is kept, and why
Invoices and accounting records for bookings that were paid are kept for ten years, as French law requires (French Commercial Code, article L123-22).
These are kept only to meet that legal and accounting obligation. They are no longer used to contact you or for any commercial purpose.
Contact us
Royal Mobility Group
131 Imp. du Mandement, 01280 Prévessin-Moëns, France
contact@parking-royal.com